ORM Services

Turn Negative Reviews into Positive

There is a possibility that you might lose hundreds of dollars because of a negative review, post, or video. Yet, there is no delete button to remove these negative reviews or posts. But, a timely and healing response via SMO solutions & strategies can change the entire story. We let you easily handle complaints with it and a few more corrective content strategies. The results then show why these strategies are important. You need the consistent monitoring of reviews on search engines & social media for it.

Define Urgent & Non-Urgent Response

Before integrating a corrective content strategy, we have to define criteria for the utmost urgency for your business. It helps us find the online places where your customers frequently search for public opinions about your brand. Any negative feedback there can prove a deal-breaker for you. So, we pay special attention to the reviews there. We also set priorities by understanding & discovering importance to your brand and customers.

Content Strategy for Positive Opinions

We manage your reputation by setting up the schedule of online monitoring. We collect some useful insights on customer satisfaction and feedback associated with your products or services. This collection lets us analyze the upsides and downsides of those reviews. It enables us to align an impressive content strategy with genuine reviews, which the recent Google product review update states. This can be some polling, surveys, and going around the globe for positive reviews. With these, we can encourage positive reviews online.

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