Which mode so you like to prefer for shopping-online or offline?

A joint study of ASSOCHAM-Resurgent perceived the count of online shopping customer in 2019. They are going to exceed 115 percent than that of the previous year. eCommerce industry erupts with the offers, discounts and schemes shoppers hardly resist.  A reputed newspaper the Economic Times revealed that this digital market witnessed nearly 108 million consumers in 2018. Not only does the credit go to the World Wide Web, but also the mobile apps.

Now, its penetration is felt in almost every walk of life. Automobiles, logistics, supply chain, retailing, health care, hotel, restaurant, tour & travel and education world also have adopted this technology lavishly. Statista has predicted how much revenue the mobile app development is going to generate by 2020. It’s approximately USD189 billion.

Why do we turn to Uber or Amazon for booking a cab or food or any grocery? It’s just because of their stretch to the global customers. The smart entrepreneurs have learned about this need of the hour. That’s why they have been gradually shifting to the digital space. Besides, there are a bundle of more benefits that the mobile app for business brings along.

1. Scalability: Recall the past when a transport company had to wait for the customers to go somewhere. Even, hospitals and clinics were the only territory of the doctors. But today, the diameter of their workplace is expanded. Their visibility is all across the internet. If you consider Google Maps, you can come across many entrepreneurs, doctors, engineers, merchants and brands that have scaled up in terms of visibility.
2. Create Data Repository: Today, data is a key to unlock intelligence that can resolve typical business puzzles. Many patterns underlie them addressing business problems. The Cambridge Analytica, however, surfaced the headlines due to illicit use of data. But at the core, Kogan’s ‘This is Your Digital Life’ app collected precious data that figured out psychological aspects of the data feeders. From pitching through Email Marketing to analysis, its benefits are incredible.
3. Integration: A business can’t be pillared unless it has a clientele or customers. By utilizing the integration of social media and the World Wide Web, the entrepreneur grabs a massive scope to pitch through a mobile app. The native apps are configured to derive the most out of preinstalled features like camera, GPS and notification. Also, the development of hybrid apps unifies a capability to tap to mobile phone’s APIs. Thereby, the merchant or retailer, let’s say, can run an extra mile through tracing their Facebook, Twitter, Google, Messenger, Instagram or some other app’s files. The pitching has never been easier as it’s today.
4. Easy Maintenance: Many Whatsapp users are running their small scale business through it. What if it goes off the air all of a sudden? Would you be able to afford the loss of a huge clientele?

Through a little investment in the native app development, you can commence a business whose all controls will lie in your hands. Just customize the one according to your requirement and define its self-constraint. The integrated form will directly parse your client’s details into your email account. So, you will always remain in a win-win situation.

5. Handy for Analysis: Any kind of analysis requires niche-based data. And, the forms of your app become a conduit to integrate client’s queries with their email and username into your official inbox. Thereby, seeing that data repository through the lens of an analyst is no big deal. That’s why Google offers Google Analytics and Facebook Insights to deliver free screening of business activities.
6. Real-Time Assessment: I’m sure that you would have witnessed the shipping tracking in a shopping app. It follows this hierarchy: Ordered> In transit> Pick Up> Delivered.

Once a step is completed, your customer and you get a crystal clear idea of an order’s progress. Tracking in the real-time is possible through a native or hybrid app at present.

7. Project Handling is a Walkover: From real-time assessment of inventory & finance management, the mobile app has all features that one needs to handle a business operation. Who came when & how, what he did and how much time he spent are a few vitals that are mandatory for customer management. Besides, the leftover stock can easily be scanned through POS mobile apps.
8. Efficiency-Booster: A mobile app is a bundle of pan business activities. An intensive look into the mobile app analytics reveals all upsides and downsides in a few seconds. On that basis, you can prop up to sail across the loops in a particular domain. Also, the upsides will motivate you to boost the similar methodology in other domains of the same business. It will breathe a fresh life into your business operations through multiplying its efficiency.
9. Customer Relationship Management: You would have got personalised messages after exploring an eCommerce app. It’s no magic. The preset algorithm taps what your customers explore and feed. A review of your performance analysis in the mobile app delivers several clues to maintain customer relationship. Wrap a small gratitude in a magic word “Thanks” and send it to your customer’s mobile app after placing an order. Or, an apology note after a hurdle in your customer’s mobile app experience can retain it till a long run.
10. Data Security: A double fold authentication keeps its accessibility under the surveillance. Simply put, the business data remains safe and confidential if you opt for a mobile app development.